Coronavirus and Domestic Abuse

In an emergency, always dial 999

If you are worried about someone potentially finding out that you have visited this website and you would like to cover your tracks, this link will show you how to do it.

These are very challenging times for us all, and while the governments advice is to stay home, for some people, home is not a safe place.

If you are living with domestic abuse and feel even more isolated and at risk please remember there is help available.

If you are in immediate risk of danger call 999.

If you can’t speak then you should use the silent solutions service by dialling 999 and press 55.

For more help and support visit Compass at Essex Compass or call 0330 333 7444
It’s available 24 hours per day, 7 days per week and offers a single point of contact to get the help you need.

Next Chapter are supporting people over the phone, their refuges are still operating, and the police will provide support to all individuals who are being abused.

To get help call 01206 500585 or access via an online chat with the Next Chapter

The National Domestic Violence unit operates a 24-hour helpline telephone 0808 2000 247.

Silent Solution

If you call 999 from a mobile but it is not safe for you to speak, Silent Solution is a system the police use to assess and respond to your call.

Call 999 and if it’s not safe to respond to the BT operator when they ask what service you want, stay connected. If the operator hears any suspicious noise you will be transferred to the police.

If nothing is heard you may be asked to press 55 – this will connect you to a police call handler.

Listen carefully to their questions and instructions so that they can assess your situation and arrange for assistance. This system means that the police can respond to genuine emergencies when people are in danger and accidental or hoax 999 calls do not distract them.

Accidental 999 calls from a landline are less likely so if you call 999 from a landline but are unable to speak you will be connected without being asked to enter 55.

Children and young people are normally seen by lots of different adults every day including neighbours, grandparents and teachers but due to Coronavirus they are spending much more time at home.

This means some families may need extra support with parenting.

Support for Children
Essex Safeguarding Children's Board

Essex Safeguarding Children can provide information and advice on the support available


Developed for Children,Childline offer support and advice not only through the Coronavirus pandemic. Children can discuss topics such as bullying, bereavement, domestic abuse and anxiety.

Call 0800 1111

Victim Support

As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve.


Whether you’re working from home with your kids for the first time or supporting children with anxiety due to Coronavirus, the NSPCC can provide tips and advice for you.